Last updated: 20 October 2026

This privacy policy explains how Unusual Exhibitions (“we”, “us”, “our”) collects and uses personal information when you visit unusualexpo.com or contact us. We are the data controller for this information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are and how to contact us

Unusual Exhibitions, United Kingdom
Email: info@unusualexpo.com
Telephone: +44 7831 882527

If you have any questions about this policy or how we handle your information, please contact us using the details above.

2. Information we collect

  • When you contact us: if you email or phone us, we receive your name, contact details and anything you choose to tell us about your enquiry or project.
  • When you visit the website: our web server and security software automatically record technical information such as your IP address, browser type, the pages you request and the date and time of your visit. This is used to keep the site secure and working properly.
  • Cookies: the website uses a small number of cookies. Some are strictly necessary for the site to work; others (such as Vimeo video cookies) are only set if you agree to them. See our Cookie Policy for details.

We do not use the website to collect payment details, and we do not run analytics or advertising tracking on this site.

3. How and why we use your information

  • To respond to enquiries and provide our services – necessary to take steps at your request before entering into a contract, or to perform a contract with you.
  • To keep the website secure – for example, detecting and blocking malicious login attempts. This is in our legitimate interests in protecting our website and visitors.
  • To show embedded videos – only with your consent, given through our cookie banner.
  • To meet legal obligations – for example, keeping business and accounting records.

4. Vimeo videos

Some pages show videos hosted by Vimeo (Vimeo.com, Inc., USA). These videos are blocked until you accept cookies in our cookie banner. Once you consent, Vimeo may set cookies and receive information such as your IP address, browser details and how you interact with the video. Vimeo processes this information under its own privacy policy: vimeo.com/privacy. Because Vimeo is based in the United States, this may involve transferring data outside the UK; Vimeo states that it relies on appropriate safeguards for such transfers.

5. Who we share your information with

We do not sell your personal information. We only share it with service providers who help us run the website and our business, such as our website hosting provider and email provider, and only as far as needed for them to provide their service. We may also share information if required by law.

6. How long we keep your information

  • Enquiry emails and related correspondence: for as long as needed to deal with your enquiry and any resulting project, and then for up to 6 years for legal and accounting purposes.
  • Website security logs: usually no longer than 6 months.
  • Cookies: for the periods set out in our Cookie Policy.

7. Your rights

Under UK data protection law you have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct information that is wrong or incomplete;
  • ask us to delete your information;
  • ask us to restrict how we use your information, or object to us using it;
  • ask us to transfer your information to another organisation (data portability);
  • withdraw your consent at any time, where we rely on consent (for example, for Vimeo cookies).

To use any of these rights, contact us at info@unusualexpo.com. We will respond within one month. There is normally no charge.

8. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator: ico.org.uk/make-a-complaint or 0303 123 1113.

9. Security

The website is served over an encrypted (HTTPS) connection and is protected by security software. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

11. Manage your cookie consent

You can change or withdraw your cookie consent at any time below. More detail is in our Cookie Policy.